About me

I live in Seattle, Washington, and have been driving research-based, human-centered design for the last 15+ years. I design to enable people. I’ve worked in small startups to the largest enterprise technology companies on earth, designing software experiences for consumer home networking, e-commerce, B2B/B2C data processing, quantum SaaS, and advanced IoT/digital twin energy and resource management.

At work, I am a researcher, designer, illustrator, design systemizer, and cross-functional collaborator. I love turning complex technology into simple user-centered workflows. Working with passionate teammates, through the creative problem-solving process to design engaging experiences and make people’s lives better, is what energizes me, gets me out of bed in the morning, and keeps me up working at night.

I drive much of my life through repitition and patterns, observing, learning, adjusting, and trying to do it better next time. I love time with friends / family (dog included), gardening, cooking, eating, doing art, playing and yes, working. I live curiously and love learning, creating things, growing things, traveling the world, and finding and creating new experiences.

My Design Philosophy

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Design Direction

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Design Direction

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Design systems

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Took Azure Quantum first-run workflows from frustration to flow, elevating success rates from 14.9% to over 70% through user-centered design

Managed user research and design for Azure Quantum, increasing first-run workflow success from 14.9% to over 70%, nearly a 5x improvement in onboarding and submission of a first job.

Achieved higher quality data and a 97% efficiency gain in data processing, by leading design outcomes that automated and optimized high-friction workflows

Designed and managed a 3-year, 0-1 multi-stage UX research and design process, streamlining data processing software and transforming a 6-7 week cycle, to a 24-hour cycle with API access and quantifiably higher data quality.

Led a user-centered design program at Utelogy, helping the startup scale with outcome-focused, customer-driven experiences

Led UX research and design and cross-functional strategic vision for Utelogy’s next-generation AI-integrated, cloud-centric, digital-twin, advanced analytics, software-only platform for energy and resource management.

Boosted user trust and B2C international conversion rates for customers in India, Brazil and Mexico through better UX

Led a UX research and design strategy to uncover / better understand cultural nuances and deliver tailored, customer-first B2C solutions for international Amazon customers.

Led enterprise UX design for cloud-based / mobile home network management and device setup software

I joined Belkin through an acquisition.

Continued to lead end-to-end UX design for the Linksys Smart WiFi ecosystem (now owned by belkin), and manage device setup software and seamless device integrations across Linksys hardware, Belkin/WeMo devices, and 3rd-party platforms.

Led 0-1 UX Design for enterprise cloud-based consumer router and home networking management software experiences

I joined Cisco through an acquisition.

UX design lead for an end-to-end cloud-based IoT and network management platform and device setup software. Enabling effortless, secure home-networking access and management, bridging simplicity for everyday users with advanced tools for expert networking.